TECHNICO
Machine service request
Tell us about the problem. The more detail and photos, the better.
Website
Business name
Start typing to find your business. Leave blank if this is a home machine
Your name
Email
Mobile number
Address of the machine
Start typing and pick your address
What needs looking at?
Coffee machine
Grinder
Water filter
Something else
Make
e.g. La Marzocco, Rancilio, Breville
Model
Serial number
Optional, usually on a sticker at the back or underneath
How urgent is it?
Standard
Urgent
Machine down: we can't make coffee
What's happening?
The more detail the better
Photos or a short video
Optional, but they help us bring the right parts
Send